Herrin-Gear Lexus is the authorized Lexus dealership located at 1685 High Street, Jackson, MS 39202. Serving the greater Jackson metropolitan area, including Madison and Clinton, the dealership provides a comprehensive suite of automotive services ranging from new and pre-owned vehicle sales to factory-certified maintenance and financial leasing solutions.

Quick Contact Information:

  • Address: 1685 High Street, Jackson, MS 39202
  • Sales/Main Phone: (601) 354-4099 | (800) 530-7900
  • Service & Parts Phone: (601) 354-4099
  • Sales Hours: Monday–Friday: 9:00 AM – 7:00 PM; Saturday: 9:00 AM – 6:00 PM
  • Service Hours: Monday–Friday: 7:30 AM – 5:30 PM; Closed on Weekends

Located conveniently in the heart of Mississippi's capital, Herrin-Gear Lexus has established itself as a cornerstone of the regional luxury automotive market. As part of the broader Herrin-Gear Automotive Group, which also manages BMW, Infiniti, and Chevrolet brands at the same central location, this dealership offers a unique "one-stop" luxury shopping environment.

The Strategic Importance of the Jackson Location

The physical location of Herrin-Gear Lexus on High Street provides exceptional accessibility for residents across Central Mississippi. Its proximity to major transit routes makes it a primary hub for luxury vehicle owners who require consistent, professional service without the need for extensive travel to out-of-state metro areas.

Being part of a multi-brand automotive group allows Herrin-Gear Lexus to leverage a vast network of resources. This results in a massive on-site inventory, often exceeding 400 vehicles across the group, ensuring that luxury shoppers have access to diverse colors, trim levels, and powertrain options immediately upon arrival.

Navigating the Current Lexus Inventory at Herrin-Gear

The hallmark of the dealership is its expansive inventory of the latest Lexus models. Lexus has shifted its focus significantly toward high-utility, high-luxury SUVs and electrified powertrains, and the Herrin-Gear showroom reflects these industry trends.

The SUV and Crossover Powerhouses

For many Mississippi drivers, the versatility of an SUV is non-negotiable. Herrin-Gear Lexus maintains a robust stock of:

  • Lexus RX and RX Hybrid: Long considered the gold standard of luxury crossovers, the RX series offers a balance of comfort and technology. The newer RX 350h models are particularly popular in Jackson for their fuel efficiency during daily commutes.
  • Lexus NX and NX Plug-in Hybrid: A more compact alternative, the NX is designed for urban agility. It features the latest Lexus Interface multimedia system, which has become a major selling point for tech-savvy buyers.
  • Lexus GX: With its recent redesign, the GX caters to those who demand genuine off-road capability without sacrificing interior opulence. It is a preferred choice for owners who frequent rural Mississippi properties or require heavy-duty towing capacity.
  • Lexus TX: As a newer addition to the lineup, the TX provides a genuine three-row seating experience, addressing a long-standing demand for a family-oriented luxury hauler that doesn't feel as massive as the LX.
  • Lexus LX: The flagship SUV combines a high-output twin-turbo V6 with legendary reliability, serving as the ultimate statement of luxury and durability.

Luxury Sedans and Performance Coupes

While SUVs dominate the market, the dealership continues to serve enthusiasts of the classic sedan profile:

  • Lexus ES and ES Hybrid: Known for its whisper-quiet cabin and smooth ride, the ES remains a staple for professionals in the Jackson business district.
  • Lexus IS: This sport sedan targets drivers who prioritize handling and aggressive styling.
  • Lexus LS: The flagship sedan represents the pinnacle of Takumi craftsmanship, offering features like Kiriko glass and hand-pleated door panels.
  • Lexus RC and LC: For those seeking performance and emotional design, the RC and LC models showcase Lexus's commitment to high-performance engineering.

L/Certified: The Pre-Owned Excellence Program

One of the most significant reasons local buyers choose Herrin-Gear Lexus is their access to the L/Certified by Lexus program. This is not a standard used car purchase; it is a meticulously vetted category of vehicles that offers a "like-new" ownership experience at a pre-owned price point.

The 161-Point Inspection Process

To qualify for L/Certified status at Herrin-Gear, a vehicle must pass a rigorous 161-point inspection. Lexus factory-trained technicians examine:

  1. Engine and Drivetrain: Ensuring all mechanical components meet strict performance tolerances.
  2. Exterior and Interior: Verifying that the aesthetic condition matches the brand's luxury standards.
  3. Electronic Systems: Testing everything from the advanced safety suites (Lexus Safety System+) to the infotainment and climate controls.
  4. Underbody and Chassis: Checking for structural integrity and wear on suspension components.

Warranty and Maintenance Benefits

L/Certified vehicles come with a comprehensive warranty that provides peace of mind long after the sale. Furthermore, Herrin-Gear Lexus provides a complimentary scheduled maintenance program for these vehicles, covering the next four scheduled service visits within 2 years or 20,000 miles, whichever comes first. This program is a massive value-add for buyers looking to minimize the cost of ownership.

Professional Service and Genuine Lexus Parts

The relationship between Herrin-Gear Lexus and its customers often begins at the sale but is solidified in the service bay. The dealership operates a state-of-the-art service center specifically designed to handle the complex engineering of modern luxury vehicles.

Specialized Maintenance Intervals

Lexus recommends a specific maintenance cadence to ensure vehicle longevity. Herrin-Gear technicians typically advise a service visit every 6 months or 5,000 miles.

  • The 5,000-Mile Service: Focuses on tire rotations, brake inspections, and fluid level adjustments.
  • The 10,000-Mile Service: Includes everything in the 5,000-mile interval plus an engine oil and filter change and cabin air filter replacement (for vehicles using synthetic oil).

Precision Wheel Alignment and Tire Center

The roads in and around Jackson can be challenging. Potholes and uneven surfaces frequently knock vehicles out of alignment. Herrin-Gear Lexus emphasizes the importance of precision wheel alignment to prevent uneven tire wear and maintain optimal fuel economy. Their on-site Lexus Tire Center provides tires that are specifically engineered for Lexus models, ensuring the ride quality remains as intended by the factory.

Genuine Lexus Brakes and Batteries

Using "aftermarket" parts on a high-performance vehicle can lead to squealing, reduced stopping power, or electrical failures. Herrin-Gear Lexus uses exclusively Genuine Lexus Parts.

  • Brakes: These are designed to match the original equipment's friction levels and heat dissipation.
  • Batteries: Given the heat in Mississippi summers, battery health is a frequent concern. The service center offers complimentary battery checks to prevent owners from being stranded.

Financing and Leasing through Lexus Financial Services

The finance department at Herrin-Gear Lexus is tasked with making luxury accessible. They work directly with Lexus Financial Services (LFS) to offer competitive rates and flexible terms that are often unavailable through standard commercial banks.

Buying vs. Leasing in the Jackson Market

The dealership provides personalized consultations to help buyers choose between ownership and leasing.

  • Leasing: Ideal for those who enjoy driving a new vehicle every 36 months and want to take advantage of the latest safety technology. It often results in lower monthly payments.
  • Financing: Better suited for long-term owners who plan to keep their vehicle for a decade or more, capitalizing on Lexus's renowned resale value.

The Online Appraisal and Selling Process

For those looking to trade in their current vehicle, Herrin-Gear has streamlined the process. Owners can get an aggressive offer on their vehicle quickly, often walking away with a check or a significant credit toward their new Lexus. This "hassle-free" approach is designed to eliminate the stress of private sales or third-party haggling.

The Herrin-Gear Customer Experience and Amenities

Luxury is defined as much by the experience as it is by the product. Herrin-Gear Lexus has invested heavily in dealership amenities to ensure that every visit is comfortable and efficient.

The Wi-Fi Equipped Lounge and Business Center

For professionals who cannot afford to lose a morning while their car is serviced, the dealership offers a lounge equipped with high-speed Wi-Fi and charging stations. There is also a dedicated business center for those who need a quieter environment to work.

Thoughtful Extras

  • Café and Refreshments: A selection of snacks and beverages is available for all guests.
  • Loaner Vehicles: For more extensive repairs, a fleet of Lexus loaner vehicles is available, ensuring that your day is not interrupted.
  • Complimentary Car Wash: Every service visit includes a wash to ensure the vehicle returns to the owner in pristine condition.
  • Transportation Services: Shuttles are available to take customers to their home or office within a local radius.

Summary of the Herrin-Gear Lexus Advantage

Choosing Herrin-Gear Lexus means opting for a dealership that understands the nuances of the luxury market in Mississippi. From the vast selection of new hybrids and SUVs to the rigorous L/Certified pre-owned program and factory-certified service, every department is geared toward maintaining the high standards associated with the Lexus brand.

Whether you are a first-time luxury buyer from Madison or a long-time Lexus owner in Jackson looking for reliable maintenance, Herrin-Gear provides a centralized, professional, and customer-centric environment.

Frequently Asked Questions (FAQ)

What are the service hours for Herrin-Gear Lexus?

The service department is open Monday through Friday from 7:30 AM to 5:30 PM. It is closed on Saturdays and Sundays.

Does Herrin-Gear Lexus offer complimentary maintenance?

Yes. New Lexus vehicles typically come with complimentary first and second scheduled maintenance services (6 months/5,000 miles and 12 months/10,000 miles). L/Certified vehicles include the next four scheduled maintenance service visits within 2 years or 20,000 miles.

Where is the dealership located exactly?

The dealership is located at 1685 High Street, Jackson, MS 39202. This location also houses Herrin-Gear BMW, Infiniti, and Chevrolet.

Can I schedule a service appointment online?

Yes, Herrin-Gear Lexus provides an online service scheduling tool on their official website, allowing you to choose your preferred date, time, and specific service advisor.

Are there any current specials on new vehicles?

Specials on leasing and financing change monthly based on manufacturer incentives. It is recommended to contact the sales department at (800) 530-7900 or check the "Specials" section of their website for the most current offers.

What should I do if my Lexus brake light comes on?

If your brake light is on and the emergency brake is not engaged, you should schedule a service appointment immediately. This could indicate low fluid levels or worn pads, which are critical for safety.