The Burleson Police Department (BPD) serves as the primary law enforcement agency for the City of Burleson, Texas. Managing public safety for a rapidly growing population of over 53,500 residents, the department operates 24/7 from its headquarters at 1161 SW Wilshire Blvd. Currently led by Police Chief Billy Cordell, the agency is organized into specialized bureaus designed to provide proactive policing, rapid emergency response, and transparent community engagement.

For those attempting to contact or visit the department, the following primary information is essential:

  • Emergency Contact: 911
  • Non-Emergency Dispatch (24/7): 817-426-9903
  • Administrative Office: 817-426-9910
  • Physical and Mailing Address: 1161 SW Wilshire Blvd, Burleson, TX 76028

Navigating the Police Headquarters Expansion Project

A critical update for all residents and visitors is the ongoing Police Headquarters Expansion Project. This major infrastructure investment is designed to modernize the department's facilities to keep pace with the city's growth.

Due to active construction, the traditional Elk Drive entrance to the police department is currently closed to the public. Visitors must utilize alternative entry points. Access to the facility is now directed through the entrances on SW Wilshire Boulevard or Miles Avenue. It is recommended that individuals seeking in-person services, such as picking up reports or attending administrative meetings, allow for extra time to navigate the detours and locate parking in the temporary visitor lots.

Organizational Structure of the Burleson Police Department

The BPD is structured into three distinct bureaus, each responsible for specific aspects of municipal law enforcement and public safety administration. This specialized division of labor ensures that while patrol officers are on the streets, administrative and technical support systems remain robust.

The Operations Bureau

The Operations Bureau is the most visible arm of the Burleson Police Department. It is primarily responsible for the protection of life and property through active patrol and immediate response to calls for service. This bureau manages:

  • Patrol Section: The backbone of the department, operating in 12-hour shifts.
  • Specialized Units: Including K9 teams and the Strategic Response Team (SRT).
  • Traffic Enforcement: Focused on roadway safety, accident investigation, and traffic law compliance.

The Support Bureau

The Support Bureau provides the auxiliary services necessary to sustain long-term investigations and administrative functions. It ensures that once an initial report is taken by patrol, the necessary follow-up occurs. Key sections include:

  • Criminal Investigations Section (CID): Detectives specializing in property crimes, crimes against persons, narcotics, and auto theft.
  • School Resource Officers (SROs): Dedicated personnel stationed within local schools to ensure student safety and foster positive relationships with youth.
  • Victim Assistance: A specialized unit that provides support, resources, and guidance to individuals who have been affected by crime.
  • Property and Evidence: Responsible for the secure storage and processing of all items collected during investigations.

The Technical Services Bureau

The Technical Services Bureau manages the "behind-the-scenes" infrastructure that allows the department to communicate and maintain records.

  • Public Safety Communications: The dispatch center that handles both 911 emergency calls and non-emergency service requests.
  • Records Section: Manages the processing, storage, and release of police reports, accident files, and public information requests.

Patrol Operations and the Beat Realignment Project

The city of Burleson covers approximately 28 square miles of suburban and rural terrain. To manage this area effectively, the Patrol Section historically utilized a four-district model (North, East, South, and West). However, the department recently undertook a significant "Beat Realignment Project" to address the shifting demographics and call volumes of the city.

Transitioning from Districts to Beats

For decades, the North District carried a disproportionate share of the workload—approximately 41% of all citizen-initiated calls. As residential developments expanded toward the city limits and new business parks like the Hooper Business Park emerged, the old model became inequitable.

The new realignment focuses on balancing the workload across patrol officers to improve response times and officer safety. The department now manages over 20,000 citizen-initiated calls and 36,000 self-initiated activities (such as traffic stops and business checks) annually. By creating more balanced "beats," supervisors can ensure that officers are not overwhelmed in one sector while another remains quiet, leading to more consistent police presence across all neighborhoods.

The 12-Hour Shift Model

Patrol officers work in four rotations, providing 24-hour coverage. Each shift is staffed with eight to ten officers and overseen by a Sergeant and an Officer in Charge (OIC). This structure allows for "overlap" periods during peak hours, ensuring that there is no gap in service during shift changes.

Public Services and Administrative Tasks

The Burleson Police Department offers a variety of services to residents that go beyond emergency response. Many of these tasks can be initiated through the department’s administrative offices or the official city website.

Obtaining Police Reports and Records

The Records Section is the central hub for public information. Residents often need documentation for insurance claims or legal proceedings.

  • Crash Reports: These are typically available a few days after an accident. They can be requested in person or often accessed via online portals used by the State of Texas.
  • Open Records Requests: Under the Texas Public Information Act, citizens can request specific department records. These requests must be submitted in writing, either via the online submission portal or at the police department front desk.
  • Crime Statistics: The department regularly publishes annual reports and racial profiling reports to maintain transparency with the community.

Permits and Registrations

The City of Burleson requires specific permits for activities that impact public safety or community order:

  • Alarm Permits: Residents and businesses with monitored security systems must register their alarms with the police department. This helps reduce false alarms and ensures the department has emergency contact info on file.
  • Solicitor Permits: Individuals wishing to conduct door-to-door sales must undergo a background check and obtain a permit from the BPD. Residents can request to see this permit when a solicitor knocks on their door.
  • Special Event Permits: For parades, block parties, or large-scale public gatherings, the BPD works with organizers to plan security and traffic control.

Reporting Non-Emergencies

While 911 is reserved for life-threatening situations, the BPD encourages residents to use the 817-426-9903 number or online reporting tools for:

  • Inoperable vehicles left on public streets.
  • Traffic signal or street light outages.
  • Barking dog complaints or other animal-related concerns.
  • Follow-ups on existing non-violent crime reports (e.g., a theft that occurred overnight where no suspect is present).

Career Opportunities: Joining the BPD

The Burleson Police Department is a highly sought-after employer for both new recruits and experienced officers. The department's recruitment strategy focuses on attracting high-quality candidates through competitive compensation and a modern professional environment.

Compensation and Incentives

The BPD utilizes a "Step Plan" for salary increases, providing clear career progression for sworn officers.

  • Public Safety Recruit: Starting salary is approximately $73,000 while attending the police academy.
  • Police Officer (Year 1-9): Salaries range from $75,000 to over $95,000.
  • Lateral Transfers: Experienced officers from other agencies can start at a higher pay grade based on their years of service. For instance, an officer with over 10 years of experience can enter at a starting salary of approximately $90,771.
  • Hiring Incentives: New hires may be eligible for a $2,500 incentive, while lateral transfers may receive up to $10,000 depending on their experience level.

Benefits and Quality of Life

Beyond the base salary, the department offers a comprehensive benefits package:

  • TMRS Retirement: Participation in the Texas Municipal Retirement System.
  • Certification and Education Pay: Additional monthly stipends for officers with higher-level TCOLE certifications or college degrees.
  • Bilingual Pay: Incentives for officers who are fluent in a second language, enhancing the department's ability to serve a diverse population.
  • Modern Policies: The department allows for beards and visible tattoos (within professional guidelines), reflecting a modern approach to law enforcement culture.
  • Equipment Provided: The BPD provides uniforms, load-bearing vests, and service weapons to its officers.

The Selection Process

Becoming a Burleson Police Officer is a rigorous process that typically takes about two months. The steps include:

  1. Application: Detailed submission of personal and professional history.
  2. Written Test: Waived for those already TCOLE certified.
  3. Physical Agility Test: Often referred to as the Human Performance Evaluation.
  4. Background Investigation: An exhaustive look at employment history, credit, and criminal records.
  5. Polygraph and Psychological Exams: To ensure the integrity and mental fitness of candidates.
  6. Oral Board and Interview with the Chief: Final stages of the professional evaluation.

Community Resource and Engagement Programs

The BPD emphasizes "Community Oriented Policing." This philosophy suggests that police are more effective when they have the trust and cooperation of the citizens they serve.

Specialized Community Roles

  • Community Resource Officers (CRO): These officers focus on crime prevention, public engagement, and attending neighborhood meetings to hear resident concerns directly.
  • Crime Prevention Specialists: Professionals who offer home and business security surveys to help residents harden their property against potential theft.
  • Victim Assistance Coordinator: A crucial link for those navigating the aftermath of a crime, providing emotional support and practical guidance through the legal system.

Public Safety Outreach

The department hosts several annual events, such as "National Night Out," which allows residents to meet officers in a relaxed, social setting. These events are designed to humanize the badge and build the partnerships necessary for effective city-wide safety. Additionally, the department's K9 unit, including specialized dogs like K9 Sonic, often participates in public demonstrations to show how specialized assets assist in tracking and narcotics detection.

Frequently Asked Questions

Where is the entrance to the Burleson Police Department?

Currently, due to the Headquarters Expansion Project, the Elk Drive entrance is closed. Visitors should enter the facility from SW Wilshire Boulevard or Miles Avenue.

How can I get a copy of a crash report in Burleson?

Crash reports can be obtained through the Records Section at the police headquarters during business hours. You can also request them through the official city website's police department portal, which often links to the state's crash records system.

What is the non-emergency phone number for Burleson PD?

For situations that do not require an immediate emergency response, call 817-426-9903. This line is answered 24/7 by dispatchers.

Does the Burleson Police Department hire lateral officers?

Yes, BPD actively recruits lateral transfers and offers a lateral entry salary program that credits prior years of service. Incentives for lateral transfers can reach up to $10,000.

How do I report a barking dog or a traffic light outage?

While these are handled in coordination with other city departments, you can report them through the BPD's non-emergency line (817-426-9903) or the city's 3-1-1 service.

Can I apply for a solicitor permit online?

Information regarding solicitor permits and the required background check process is available on the city's website under the Police Department's "Permits" section.

Summary of Burleson Police Department Operations

The Burleson Police Department is a proactive, well-funded agency that prioritizes both modern infrastructure and community relationships. With the ongoing expansion of its headquarters and the strategic realignment of its patrol beats, the BPD is positioning itself to handle the challenges of a growing North Texas city. Whether you are a resident looking for a police report, a visitor navigating the new entrance detours, or a law enforcement professional seeking a high-paying career with excellent benefits, the BPD provides a wide array of resources to meet those needs. By balancing rigorous enforcement with community outreach and transparent administrative processes, the department remains a cornerstone of the Burleson community.